The Rise of Technology in Communication Trends

Written by Amenorhu Kwaku

It’s no secret that technology has changed the way we communicate. These days, it’s hard to imagine a world without technology. But as important as technology is in our lives, it’s even more important to understand how it’s impacting the way we communicate. Here are some of the ways technology is changing communication trends.

Social Media

Social media has become one of the most popular ways for people to stay connected with friends, family, and even strangers who share similar interests. It has also drastically reduced communication lag times for individuals and businesses.

In the past, if we wanted to get information out to our family, friends, employees, or customers, we would have to rely on slower methods like phone, email, or snail mail. But with social media platforms like FaceTime, Slack, and WhatsApp, we can quickly send messages to large groups of people instantaneously.

For businesses, this faster communication speed helps them to operate more efficiently and makes it easier to resolve problems as they arise.

Platforms like Facebook, Twitter, and Instagram allow people to share their thoughts, feelings, and experiences with others through the click of a button. And while there’s no doubt that social media has its benefits, there are also some potential drawbacks. For example, some experts have argued that social media can lead to increased levels of loneliness and isolation because people are spending more time communicating online than they are face-to-face.

AI-Enabled Chatbots

Another way that technology is changing communication trends is through the rise of AI-enabled chatbots. Chatbots are computer programs that mimic human conversation. They’re commonly used by businesses to handle customer service inquiries or sales requests.

As artificial intelligence continues to evolve, chatbots are becoming more realistic and are beginning to be used for more personal applications like online dating or mental health counselling.

While chatbots still have a long way to go before they can completely replicate human conversation, they’re already beginning to change the way we communicate by providing us with an easy way to connect with others without ever having to leave our homes.

Video Calling

One such technology that is changing communication trends is video calling platforms like Skype, FaceTime, and Google Hangouts.

In the past, if you wanted to have a face-to-face conversation with someone who lived far away, you would have to either travel to see them or pay for an expensive long-distance phone call. But thanks to video calling platforms, you can now have a real conversation with someone no matter where they are in the world — and all you need is an internet connection.

Video calls are not only changing the way we communicate with others, but they’re also changing the way we do business. For example, instead of flying across the country for an important meeting, you can now jump on a video call and save yourself both time and money.

Higher Quality Internet Connections

With the NBN and fixed wireless internet, people are able to experience higher-quality connections through providers like Swoop. This means that people can stay connected for longer periods of time without having to worry about their connection dropping out.

The rollout of the NBN is making it easier for people to access the internet no matter where they live. This is especially beneficial for people who live in rural areas, as they now have access to the same high-speed broadband as everyone else in Australia.


Technology has had a major impact on communication trends, and it shows no signs of slowing down any time soon. As technology continues to evolve, so too will our methods of communication. Who knows what new ways of staying connected will be invented in the years to come? We can’t wait to find out!

About the author

Amenorhu Kwaku

Amenorhu kwaku is an author, internet marketer and entrepreneur. He is the founder of SuccessValley, a network community for students and aspiring entrepreneurs